As my friend The Hook can attest to, working in the hospitality industry produces great blog fodder. That, and it provides limitless material for a comprehensive sociological study into human behavior. My mother used to tell me it takes all kinds to make the world go ’round but I don’t think she knew the extent of all of the “kinds” when she issued that seemingly harmless statement in my teenage years.
When you work in the hotel and resort business, you become accustomed to adjusting to many sorts of personalities. Some are completely harmonious with your current state of being and some are like the ‘Lee Press-On Nails’ to the serene chalkboard of your life – although they may look beautiful on the outside, there is a spine-chilling quality that is undetectable upon first impression but makes its presence known very quickly.
After only a brief glimpse of elapsed time following the summer solstice, I have already had the pleasure of experiencing the opposite sides of that personality spectrum. My heart has been warmed by familiar faces and genuinely caring hugs. My face has been creased with new wrinkles from so many smiles and so much laughter and the pool of new connections has become much deeper.
But the harsher side of reality has also made its presence known to our unpretentious sanctuary . It has hidden in a well-packed suitcase and freed itself to roam our pathways. It has infected the minds of children and made them question things that should not concern a child. It lurks in the corners and it has the potential to become those aggravating fake nails careening down a piece of porcelain enamel.
Regardless of which side of the spectrum I find myself, I continue to love my job because I love being around people. It’s in my blood…it’s in my heart….and I can only go into work each day hoping that the good will always outweigh the bad.