Twice a year, we have a bus tour company bring a group of seniors to the lodge. Some of the faces are familiar but many are new to us. One particular couple has been to the lodge several times and, each time they come, they have kept to themselves and not engaged with us in a way many others do….until this trip.
When they arrived on Monday, I greeted them by name and welcomed them back to the lodge. I pointed them in the direction of their room and they ambled off to settle into the place they would reside for the next three nights. They came in for the 4:00 pm welcome coffee and cookies, got comfortable in their seats and made little conversation with the others on their tour.
By breakfast the next morning, something had changed. As she made her way into the lodge, her arm found its place around my waist and she let me walk her to the table with our arms around each other. He steered his walker through the door and followed us. I asked if they would like a pot of tea and, for the first time in their past four visits, he actually smiled at me. The tea was delivered, breakfast was ordered and we found ourselves absorbed in a conversation beyond their breakfast preference.
To say I was astounded would be an understatement. The word curmudgeon always sprung to mind when I thought of him but his smile has since changed my mind. I honestly cannot tell you if they grew on me or I grew on them, but my relationship with this couple has grown. They no longer regard me with contempt but embrace me with their smiles and their gratitude.
Perhaps moments like these can change our first impressions. Two people who struck me as being eternally grumpy now present themselves as two people who have had their share of struggles and still face each day with determination. My wish for them is that they continue to rally and I truly hope to be able to greet them by name if they are able to make it to the lodge for another visit.
A wonderful example on the importance of second chances.
I agree!
Second chances…yes. I’ll have what they’re having….
That’s why books such as Ove are so popular.